We default to DHL delivery, and the cost is based on the international DHL rate table; if you have a designated service carrier, you can communicate with us in advance. I support UPS, FedEx, EMS and so on.

In stock - after placing order (information confirmation completed + DHL express delivery days)

Out of stock - after placingorder (corresponding model Production Time + information confirmation completed + DHL express delivery days)

Our product prices are all pre-tax prices, and buyers need to actively pay taxes according to local policies.

CONTRASTECH reserves the right to provide a refund, repair, or replacement of an identical product under warranty. CONTRASTECH does not accept returns for mistakenly ordered products. Please contact us with any questions.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at market@contrastech.com;Please note that returns will need to be sent to the following address: [No. 8 Xiyuan 9th Road, Hangzhou China]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at market@contrastech.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 30 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than;30 business days have passed since we’ve approved your return, please contact us at market@contrastech.com.

If it is resell, you can place an order directly; if it is distribution, you need to contact us and we will provide the conditions for becoming a distributor.